Support

Write to alytvynov@lytvynov-production.com [TODO: mailbox not set up]. Please add your player ID (Settings -> Account) and your device model. We answer in English, Ukrainian, Spanish and other game languages, usually within 2 working days.

FAQ

How do I restore my purchases?

Settings -> Purchases -> Restore. Use the same Apple ID or Google account you bought with.

How do I move my progress to a new phone or tablet?

Link your Apple or Google account in Settings -> Account, or write down your transfer code and enter it on the new device.

Why does my time say "not confirmed"?

Every leaderboard run is replayed on our server. If the replay does not match, the time stays in your own records but does not enter the public leaderboard. If this happens often on your device, please tell us - it may be our bug.

The game does not start in my browser

Use a recent Chrome, Edge, Firefox or Safari. Turn off extensions that block scripts for playsunflip.com.

How do I report a track or a player?

Use the flag button next to the track or leaderboard entry, or email us with the link.

How do I delete my account?

See Delete account.

Community

Discord and Telegram [TODO: links]

Publisher

LIMITED LIABILITY COMPANY "Lytvynov Production", Robocha Street 164A, apt. 58, 49000 Dnipro, Ukraine.