Delete your Sunflip account

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Sunflip by LLC "Lytvynov Production". You can delete your account and the data linked to it at any time.

Option 1: in the game (fastest)

  1. Open Sunflip.
  2. Go to Settings -> Account -> Delete account.
  3. Confirm. Deletion starts immediately.

Option 2: by email (if you no longer have the game)

Send an email to alytvynov@lytvynov-production.com [TODO: mailbox not set up] with your player ID (shown in Settings -> Account, and on any link you shared). If you do not know your player ID, tell us your nickname and roughly when you last played; we may ask a question to confirm the account is yours. We complete deletion within 7 days.

What is deleted

  • Your player profile: nickname, country, age range, cosmetics, progress.
  • Your runs, ghosts and leaderboard entries, share links.
  • Tracks you created (after the editor is released).
  • Links to Apple / Google sign-in.
  • Gameplay events in our own database.

What we keep and for how long

  • Purchase records (product, store transaction ID, date) - up to 5 years, because tax and accounting law requires it [TODO legal check]. They are no longer linked to a profile.
  • Database backups roll over and are fully gone within 7 days (30 days for our offline backup).
  • Analytics and crash data at our providers is anonymous or deleted within their retention period (up to 90 days).

Purchases are tied to your Apple or Google account. After deletion you can restore "Remove ads" on a new account with Restore purchases.